Return & Refund Policy
We take great care in ensuring that every order is thoroughly inspected and packed with due diligence before dispatch. Each product undergoes quality checks to minimize the possibility of manufacturing defects, damage, or errors.
📦 Order Accuracy & Quality Assurance
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All products are checked for manufacturing defects, damages, and correctness prior to shipping.
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Orders are packed securely to ensure they reach you in proper condition.
🔁 Returns & Exchanges
We do not accept returns or exchanges except in the following case:
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The product received is not what was ordered (wrong item, size, color, or variant sent).
Returns will not be accepted for:
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Manufacturing defects discovered after delivery
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Minor variations in color, texture, or finish
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Change of mind or personal preference
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Size or fit issues (unless the wrong size was sent)
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Damage caused after delivery or due to improper handling
🕒 Reporting an Issue
If you have received an incorrect product, you must notify us within 48 hours of delivery by contacting our support team with:
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Order number
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Clear photos/videos of the product received
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Description of the issue
Requests made after this period may not be eligible for review.
🚚 Return Process
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Once approved, return instructions will be shared with you.
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Returned items must be unused, unwashed, and in original packaging.
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Any item returned without prior approval will not be accepted.
💳 Refunds
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Approved refunds will be processed only after inspection of the returned item.
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Refunds will be issued to the original payment method within 5–10 business days, depending on your payment provider.
⚠️ Final Decision
All return and refund requests are subject to verification. The company reserves the right to make the final decision on all cases.